Terms of Service

Welcome to Mortocan. These Terms of Service govern your use of our website, products, services, and content. By accessing or using our website, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website.

1. Website Use

By using this website, you confirm that you are using it for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use it for fraudulent or harmful purposes.

2. Products and Availability

Mortocan offers curated products for scent, atmosphere, ritual, and household fragrance experiences.

All products are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

3. Pricing and Currency

All prices displayed on our website are listed in CAD (Canadian Dollars) unless otherwise stated.

We reserve the right to change prices at any time without notice.

While we make every effort to ensure pricing is accurate, errors may occur. In the event of a pricing, description, or typographical error, Mortocan reserves the right to correct the error and cancel or refuse any affected order.

4. Orders

Placing an order does not guarantee acceptance.

Mortocan reserves the right to:

  • Refuse any order
  • Cancel any order
  • limit quantities purchased
  • Request additional information before processing an order
    If an order is cancelled after payment has been received, any approved refund will be issued to the original payment method.

5. Order Accuracy

It is your responsibility to ensure that all billing, shipping, and contact information provided at checkout is accurate and complete.

Mortocan is not responsible for issues, delays, or losses resulting from incorrect or incomplete customer information.

6. Shipping

Shipping times, delivery estimates, and carrier availability are described in our Shipping Policy.

Delivery times are estimates only and may be affected by external factors beyond our control, including carrier delays, customs processing, weather conditions, or holiday periods.

7. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Please review that page carefully before making a purchase.

8. Product Use and Safety

Customers are responsible for using all Mortocan products safely and according to any instructions, warnings, or labelling provided.

Essential oils and fragrance-related products are intended only for their described and labelled use.

Mortocan is not responsible for misuse, improper storage, improper application, or use of products contrary to instructions or warnings.

9. Intellectual Property

All content on this website, including but not limited to text, branding, logos, graphics, images, product names, layout, design elements, and written content, is the property of Mortocan or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, or use any website content without prior written permission from Mortocan.

10. Third-Party Links

Our website may include links to third-party websites, services, or platforms for your convenience.

Mortocan is not responsible for the content, availability, policies, or practices of third-party websites.

Accessing third-party links is done at your own risk.

11. Disclaimer

This website and all content, products, and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except as required by applicable law.

Mortocan does not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, Mortocan shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the website, your purchase of products, or your reliance on any content provided through the website.

Mortocan’s total liability for any claim relating to a product or order shall not exceed the amount paid for the relevant order, except where otherwise required by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Mortocan, its owners, affiliates, service providers, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses arising from your misuse of the website, violation of these Terms, or violation of any rights of a third party.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Ontario, Canada, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the website shall be subject to the applicable courts of Ontario, Canada.

15. Changes to These Terms

Mortocan reserves the right to update, modify, or revise these Terms of Service at any time without prior notice.

Any changes will become effective upon posting to this page. Your continued use of the website after any changes are posted constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms of Service, please get in touch with us at:

Mortocan

Email: contact@mortocan.ca

  • Location: Ottawa, Canada

You will be responsible for paying for your own shipping costs for returning your item.

© 2026 MORTOCAN ENTERPRISES INC.

A Canadian brand inspired by Moroccan heritage.
Assembled and quality checked in Ottawa, Canada using domestic and imported components.